How we work

A smarter way to outsource

Bettersource simplifies the entire outsourcing process for your business, with end to end guidance, systems, and support. By doing away with complex hiring procedures, inflexible terms, and lengthy infrastructure setups, we prioritise results over complication

We help you secure the best talent

Strategy

Your dedicated relationship manager works with you to define your talent strategy for each role.

Selection

Our talent team selects and evaluates the top candidates from our pool of over 25,000 individuals, ensuring they align with your specific requirements. Within a week, we provide you with candidate profiles enriched with video introductions, comprehensive job assessment reports, and valuable recruiter insights.

Interviews & Onboarding

Our team arranges interviews with your preferred candidates. Once you've made your selections, we handle all the onboarding procedures, ensuring your new team members are smoothly integrated and connected with you.

We provide everything you need to manage your remote team

Time & Activity Tracking

Achieve full transparency with our remote work software. Managers gain actionable productivity insights, including team work hours, activity levels, task distribution, and when employees are most active.

Secure Cloud Workspaces

We simplify the process of granting secure access to your organisation's apps and data, regardless of where team members are located, by utilising virtual desktops in the cloud.

On-ground Support

Whether you require equipment provision or assistance for international team members, our on-ground presence guarantees you have access to all the options available locally, ensuring seamless support regardless of location.

Your dedicated engagement team works with you to ensure your team's well being and success

Day-to-day People Support

When challenges arise with your remote team, you're never alone. Your engagement manager serves as a dedicated point of contact for both you and each of your remote team members. They're available five days a week to provide assistance and support.

Staff Engagement

We regularly check in with each team member and offer you feedback and insights. We understand that keeping staff engaged and motivated is crucial for maintaining a high-performing team.

Rentention

Acknowledging the valuable contributions of your teams is critical. We ensure that top performers receive acknowledgment and benefits through annual performance reviews and increments.

What our clients have to say

Our experience with Bettersource was easy, efficient and honest, and this is exactly what you want as a Manager when you are trying to expand your team for growth. We cannot recommend them enough for engaging offshore staff.

Nicola McCarron

H&B/Origin

The process to get started was seamless. I also appreciated the time they took upfront to understand our needs and to align with the right resourcing to solve our potential concerns.

Kristian Liddiard

Hey You

Bettersource has always demonstrated an interested in our business, and they are constantly looking at innovative ways to help us grow, retain, motivate, and retain our teams. 

Tim Close

Comms Channel

Working with Bettersource was excellent. Communication and follow up was great. The level of candidates were top notch. I wouldn’t hesitate in recommending Bettersource for remote roles.

Lloyd Morren

Nedlands Group

The quality of the candidates has been staggeringly good and was probably the biggest surprise that I had. Being able to service as many clients as possible in an affordable manner has been a real game changer for our business.

Shannon Rivkin

Rivkin Securities

Our experience with Bettersource of selecting candidates through to actioning our plan was absolutely brilliant. The level of service & backup is second to none and we look forward to utilising their services even more in the future.

David Rogers

Modern Group